Short Sale Negotiations
SHORT SALE NEGOTIATIONS
The biggest obstacle with most short sale negotiations has little to do with the buyer’s agent and quite a bit to do with the listing agent. If the listing agent is inexperienced with short sales and makes a mistake when pricing the home, coupled with minimal to no short-sale negotiation skills, the process will be time consuming and a very frustrating.
Short sales involve asking the existing mortgage note holder(s) to accept less on a sales price than the amount(s) currently owed. They are typically accepted by the bank due to the fact that the customer is what is commonly referred to as ” upside-down” in their home. This means that more is owed to the bank(s) than the home is worth in today’s market.
Be advised that the seller is not required to be in default for a short sale to occur; however, the credit ramifications can be exactly the same for a short sale as a foreclosure. The impact to your credit will be negative. This will negatively impact your ability to obtain credit in the future especially as it pertains to mortgage loans.
Short Sale Negotiation Potential Obstacles
Many lenders do not like return phone calls in a timely manner or at all. Banks will place a call to the listing agent when it’s convenient or when they are ready to proceed with working on your request.
- If your file is incomplete, your request for a short sale will not be accepted and will further delay your short sale negotiations.
- You will start with the loss mitigation department and talk to numerous individuals each time you call. (take notes and write down names)
- If foreclosure is looming, ask for the file to be escalated to a negotiator immediately, but do not expect them to have a sense of urgency. (follow up daily)
- The seller must be facing a hardship. If you can’t substantiate the hardship, it is likely that your short sale will not be approved. Short sales are not intended for homeowners who want out of a bad investment decision or want to purchase another house cheaper due to the current climate of the market.
- Send comparable sales with your offer that support the offering price because if the bank feels that it can get more money through foreclosure proceedings, it won’t entertain offers at a list price too far below market value. The banks goal is to minimize their loss on the loan.
Negotiating With the Short Sale Negotiator
Expect to be dealing with multiple negotiators throughout the short sale negotiations. There is no explanation as to why you will deal with multiple negotiators, so I strongly encourage you to keep detailed notes and make sure that your conversations are accurately annotated in the banks system.
Here are a few tips on what you should do throughout short sale negotiation process:
- Get the name, phone number (and, if possible, email) of the negotiator you speak with
- Find out the bank’s objectives. Ask “yes/no” questions such as “Is this offer feasible?” “Does your bank ever do short sales?”
- Don’t take “no” for an answer. Ask for a supervisor. Ask for options. Be persistent.
- Be prepared to discuss your situation in extreme detail so that the bank will understand your situation and view the short sale as the best solution to the problem (have conviction)
- Do everything they ask quickly and accurately (don’t take shortcuts)
- BE HONEST AT ALL TIMES
Be Relentless in Short Sale Negotiations
The bank will be relentless, so you need to be prepared to cooperate with their requests. Be polite, be firm, be honest and don’t be intimidated. Most likely, the bank will want to negotiate the real estate commissions paid to the realtors involved prior to approving the short sale offer.
- Be aware that the bank isn’t forced to agree to anything.
- Request that every agreement to be in writing.
- Make notations and keep a record of every conversation, who you spoke to and the date and time of the conversation. You may need it in the future.
- Ask the bank for a timeline for their decision and when would be a good time to call back for an update. Place a call a few days prior to the date suggested.
- If you repeatedly receive voice mail when calling, leave a message and call again just before lunch, right after lunch, just before the day ends and again in the morning before the day begins. Try not to call at times that may be considered high volume times. The banks received many calls, timing is everything.
The short sale negotiation process can be very frustrating, but don’t let the day-to-day frustrations annoy you or your agent and stop you from making the necessary calls to the bank. Many short sales do eventually close and help numerous homeowners out of difficult situations. The end result will be worth the hard work and frustration that you may endure through the process.
